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What kind of CRM does your ecommerce company use?

eCommerce Forum - forums.digitalpoint.com
I've found that a lot of people don't realize B2B CRMs don't work well for B2C businesses. In fact, B2B CRMs are very different than B2C CRMs, including:

- Serving sales vs. marketing

- Managing accounts vs. people

- Tackling predictable vs. unpredictable sales cycles

Would love to see if anyone is using a B2C CRM, or making it work with a B2B CRM right now.

 
Date: Oct 5, 2017   


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